Privacy Notice — ABE Bienes Raíces

Data Controller

ABE Bienes Raíces, based in Cuernavaca, Morelos, Mexico, is the controller of personal data collected through contact forms, email, phone calls or visits to our office. We process personal information to manage real estate services, promote properties, carry out valuations and follow up on sales and rental transactions, as well as for administrative and legal purposes related to our business.

Purposes and Data Collected

We collect identification, contact, financial and property-related data required to provide our services (for example: name, tax ID, email, phone, proofs of income, property details). We may also use data to send commercial information about properties, alerts for new listings and satisfaction surveys. Sensitive data will only be collected with your explicit consent and strictly for specified purposes (for example, credit references).

Rights (Access, Rectification, Cancellation, Opposition) and How to Exercise Them

You have the right to access, rectify, cancel or object to the processing of your personal data (commonly referred to as ARCO rights in Mexico), as well as the right to limit processing or withdraw consent. To exercise these rights, or to submit a query or complaint, contact our privacy team at [email protected] or by phone at +52 (777) 000 0000. Please provide identification and the necessary information to process your request.

Security Measures, Transfers and Retention

We implement technical and administrative safeguards to protect personal data against unauthorized access, loss or damage. Personal data may be transferred to third parties involved in service delivery (notaries, financial institutions, advertising platforms) with your consent or as permitted by law. Data will be retained only as long as necessary to meet legal obligations and the purposes described; afterwards data will be deleted or anonymized according to our retention policies.